West Seattle Food Bank Job Description

Volunteer Coordinator

The West Seattle Food Bank (WSFB) is a private non-profit organization that serves 1,000 – 2,000 households every week. Our services include distributing food, financial assistance, clothing, and resource referrals.

Our mission is to strengthen the community through the power of neighbors helping neighbors and working to ensure all in our community have access to the essential necessities of living.

 Position Summary

The Volunteer Coordinator is the primary staff responsible for the recruitment, selection, orientation, and training of all WSFB volunteers. In this role you will work closely with all departments to support effective service delivery and job functions. You will play a key role in continuing to develop this new position and integrate volunteer policies through our different programs. You will also be responsible for strategically growing a compassionate and inclusive volunteer force. We work towards our mission by striving to stay attentive to the unique and complex needs of our community. For this reason, people who identify as members of the Southwest Seattle community and people who have used and are familiar with resources similar to what we offer are encouraged to apply.

Essential Responsibilities

  • Onboard and integrate new volunteers into our mission focused work
  • Lead efforts to strategically recruit volunteers that can bring new insights and skills
  • Support the retention and continued engagement of volunteers through education opportunities and appreciation events
  • Collaborate with team members to ensure enough support to effectively perform duties
  • Collaborate with team members to create and continually update policies that reflect the current goals of WSFB
  • Use Microsoft, Google and other database software to manage hours, scheduling, paperwork and essential volunteer data

Minimum Requirements 

  • Meaningful experience supporting low income individuals in a social service, employment, or educational setting
  • Ability to communicate effectively and develop trusting relationships with diverse individuals from many different backgrounds.
  • Strong communication skills in English; both verbally and in writing required. Candidates that are additionally able to speak Spanish, Vietnamese or Somali strongly preferred.
  • High degree of comfort navigating Microsoft Office, Google Drive and the ability to quickly learn and engage new computer software.
  • Demonstrated awareness and respect for the needs of our community members belonging to different cultural and income groups.
  • Excellent time and project management skills; the ability to keep multiple projects moving with considerable self-direction
  • Enthusiasm for working collaboratively in a multi-cultural environment with co-workers, volunteers and clients
  • A valid Washington State driver’s license, a working automobile available to use for food bank business, proof of automobile liability insurance, and a good driving record.

Desired Attributes

  • Flexibility and adaptability
  • Passion for working in the nonprofit sector
  • Love of continuous learning
  • Talent for identifying and creating effective systems around areas of need
  • Commitment to our mission and values

Job Condition/Physical Demands

The position requires a high level of public interaction. There is frequent use of computer and phones; continuous talking and listening in both group and one-on-one environments. Work is performed in both an office and warehouse setting. The warehouse temperature is variable and largely dependent on external temperatures. Position requires occasional overtime and weekend or evening hours to support high-demand seasons.

 Location: primarily West Seattle Food Bank with additional West Seattle travel (some remote work is possible, but limited)

Position type: full-time, non-exempt (some evenings and weekends required)

Wage: $18-20.00/hour

Benefits: Paid personal (sick) leave, vacation leave after six months, 9 paid holidays/year, health insurance, 401K after 6 months of employment.

Preferred Start Date: Mid-Late March

 Please submit resume and cover letter to Fran Yeatts, fran@westseattlefoodbank.org

West Seattle Food Bank Job Description

Development Director

The West Seattle Food Bank (WSFB) is a private, non-profit organization whose mission is to strengthen the community through the power of neighbors helping neighbors, working to ensure all in our community have access to the essential necessities of living. The agency was established in 1983 and in March of 2020 merged with the West Seattle Helpline (WSH) to expand services. Primary services include distribution of food, financial assistance, clothes, and referrals for additional services and resources. The agency serves 1,000 – 2,000 households every week. Service area is primarily in the southwest portion of Seattle (West Seattle). In addition to the above services the agency also assists with supplies for infants and children, pet food, and offers free books.

Job Description:

The Development Director reports to the Executive Director and is responsible for coordinating the agency’s fundraising and marketing efforts, including building strong community relationships; tracking donations and acknowledging donors in a personalized and prompt manner; organizing events and coordinating communications including newsletters, website and social media; and coordinating grant writing activities. WSFB enjoys a great deal of community support and actively participates in many community events, many that occur on weekends and evenings.

Primary responsibilities:

Donor Relations:

  • Ensure that all gifts are acknowledged in a timely and appropriate manner;
  • Ensure all donor gifts are entered in the donor database, including entering and updating donor information;
  • Organize and participate in additional donor appreciation activities.

Internal Controls:

  • Ensure the accurate recording of all cash receipts;
  • Deposit all receipts in a timely manner;
  • Ensure agency internal controls regarding receipts, and deposits are followed.

Communications:

  • Manage the production of newsletters, other printed materials, announcements and mailings;
  • Produce email newsletters and announcements and posts for social media sites.
  • Maintain West Seattle Food Bank website, event websites and all social media platforms.

Grant Management:

  • Ensure appropriate corporate and private funders are identified and that grants are written and submitted in a timely manner.

Volunteers:

  • In coordination with the Volunteer Coordinator, recruit and manage volunteers for fundraising and public relations events.
  • Provide appropriate orientation and training.

Events;

  • Manage and coordinate all fundraising event planning.

Requirements:

  • Demonstrated fundraising experience including event management, donor acknowledgment, grant writing, mail and email marketing and communications.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to work with a team;
  • Experience in managing a donor database and the ability to analyze, organize and interpret data.
  • The ability to multi-task in a very busy work environment;
  • Ability to take direction, manage projects independently, and work accurately under a deadline to produce clear organized reports and documents.

                                                                              SALARY AND BENEFITS:

  • Full time exempt, some weekends and evenings required
  • Salary DOE
  • Medical/dental; 401K plan; paid holidays, vacation days, and personal leave

Please submit resume and cover letter to Fran Yeatts, fran@westseattlefoodbank.org.

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